Terms and Conditions

While most information can be found on the site, for full details on our terms and conditions please contact us.

Returns

If you wish cancel an order, you must give us written notice within fourteen working days of receiving your order. You must then return the goods to us in good (new) condition, at your expense, after which we will refund your money as soon as possible, including the initial cost of shipping, and in all cases within fourteen days.

If your goods are faulty please contact us immediately so that we can arrange for replacement(s) to be made.

Missing Parcels

In accordance with Royal Mail guidelines we can only consider a parcel to be lost in the post once 15 working days have elapsed for items sent to UK destinations and 25 working days for items sent elsewhere by airmail. Please contact us if you haven't received your order within the appropriate time frame.

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